Other Error Messages

 

Fixable by reinstalling fonts

• Runtime error 380
  (Also see deleting .INI files below.)
• Get Char Widths or Run-time error -2147418113 (8000ffff)
• Garbled fonts
• Freezing on a font during software install

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Fixable by deleting .ini files

• Runtime Error 5
• Runtime Error 6
• Also - Runtime Error 380

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Fixable by replacing DAO files

• Runtime error 429
• Runtime error 3447
• Class not registered, looking for CLSID...
• Atlas not found

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VSOCX issue

• Atlas not found and other errors involving the Atlas or database access
• Runtime error -214... Client has disconnected from its host

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Win*Writer unable to run reports

• Runtime Error 3443 - Invalid database format in Reports.mdb
• "Win*Writer has encountered a problem and needs to close..."

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Search Error

• Runtime Error 9 - Subscript out of range

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Support for old software

Company policy places limits on the age of our software than we can support.

For technical reasons we can no longer support software older than 2005 on windows XP or older than 2008 on Vista and later. We do not support versions of windows prior to XP nor DOS.

If you have any technical issues with older software you will be asked to update or upgrade to the appropriate version of our software for the version of windows installed on your machine.

For upgrade prices please contact Matrix Sales by phone: 1-800-Planets   —   (352) 373-1504
or you can email us at CosmicPatternsSoftware@gmail.com

 

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