Tech Support
Quick Fixes List

Run Time Error 5 & 6, Overflow: Fixable by deleting .ini files

 

  1. Right-Click the desktop icon of the program and choose properties.
  2. At the bottom of this new window click on Find Target or Open file location.
  3. In the Matrix folder you want to find the file marked WStarExp.ini.
  4. t is about a 3 KB big configuration file that has an icon that looks like a note pad with a gold wheel or gear on top of it.
  5. Delete this WStarExp.ini file and then reopen Win*Star Express and it should be operating correctly now.

 

NOTE: If you are getting the error in an application other than Win*Star Express...
Check the list below and delete the file associated with the program giving you the error.

Winstar Plus (2.0)winstar.ini
WinWriterwinwrite.ini
WinWriter Expresswwexpr.ini
Winning Timeswinning.ini
Day Watchwstarcal.ini
Tarottarot.ini

 

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Support for old software

Company policy places limits on the age of our software than we can support.

For technical reasons we can no longer support software older than 2005 on windows XP or older than 2008 on Vista and later. We do not support versions of windows prior to XP nor DOS.

If you have any technical issues with older software you will be asked to update or upgrade to the appropriate version of our software for the version of windows installed on your machine.

For upgrade prices please contact Matrix Sales by phone: 1-800-Planets   —   (352) 373-1504
or you can email us at CosmicPatternsSoftware@gmail.com

 

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