General Questions and Sales Click on the title to pup-up the text.


  • How do I purchase Matrix Software?
  • Does Matrix have any Mac Astrology Software?
  • What forms of payment are accepted?
  • What is your Shipping Policy?
  • What are your Business Hours?
  • What is your Refund or Exchange Policy?
  • How can I get on your mailing list? How can I be removed?
  • I want to give your software as a gift or sell it to someone else. How do I register it for the correct person?
  • I want to store my payment information between orders. Can I create an online account with you?
  • What is Win*Writer? What is the difference between Win*Writer Professional and Win*Writer Express?
  • Updates and Upgrades


  • How can I Update or Upgrade my software? What is the cost?
  • I just bought a new computer with a new version of Windows. How do I know if my existing software is compatible?
  • Can I upgrade my software from Express to Professional? What is the cost?
  • Can I upgrade my software from an older version to a newer one? What is the cost?
  • Installing and Activating Software


  • How do I install my software from a CD?
  • How do I download and install my software from the Internet?
  • How do I activate my software?
  • I lost my CDs. How can I re-install my software?
  • Technical Stuff


  • What kind of Technical Support is available to me?
  • How do I find the version number of my software?
  • What are the Minimum System Requirements for using Matrix Software?
  • I ordered software as a download. How do I make a backup?
  • The link you sent me doesn't work. How do I fix this?
  • How can I make sure that I receive all the e-mails that you send me?
  • How do I update or edit my personal information at the Registered User Area?
  • Privacy and Security


  • How safe and secure is the shopping at
  • Does this website use cookies or third parties to indirectly collect user information?
  • What information does Matrix Software collect and how is this information used?
  • Whom should I contact if I have questions or concerns regarding the security or privacy policy?


    Phone Orders:
    Call 1-800-752-6387
    (352) 373-1504
    Mon-Fri 8 AM - 5 PM EST

    Technical Support:
    Call (352) 373-1504
    Mon-Fri 8 AM - 5 PM EST

    Matrix Software
    6212 NW 43rd Street, Suite B
    Gainesville, FL, USA 32653  



    Win*Star 6.0

    Win*Star 6.0
    From $179.96 to $359.96

    Was $199.95 to $399.95



    Matrix Horizons

    Was $149.95


    Sirius 3.0

    Sirius 3.0

    Was $650.00