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Quick Fixes


Windows 10 Compatibility

Software Activation Issues
- Software Activation
- Resetting your License
- Language Options Issue
- Installation Freezing etc.

Jumbled Graphics

Other Error Messages
- Fixable by reinstalling fonts
- Fixable by deleting .ini files
- Fixable by replacing DAO files
- VSOCX issue
- Win*Writer unable to run reports

How to Backup Your Charts etc.

 
XP dpi scaling grayed out: From Microsoft Tech Support.

We can turn on this option by editing the following registry key:

First we should make a backup of your registry just in case.

  1. Click Start, type REGEDIT in the Start Search bar and press Enter.
  2. Select Computer (the root node) in the left pane,
  3. click Export under the File menu,
  4. choose All under Export range,
  5. Select Desktop in the Save in box and type backup in File Name, then click Save.

Please Note: The backup file is on the Desktop and named backup.reg. We can simply restore the registry by double-clicking the backup.reg file.




Next to edit the key we need do this:
  1. Click Start, type REGEDIT in the Start Search bar and press Enter.
  2. In the left pane, browse to [HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > DWM] by double-clicking each directory in turn.
  3. In the right panel, double click UseDPIScaling, set the value to 1.
    • If there’s no UseDPIScaling value, please manually add it.
      Right click and choose New->DWORD(32-Bit) Value.
  4. Close regedit and restart the computer.




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