Quick Fixes - Astrology Software Matrix

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Quick Fixes

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Quick Fixes

	Vista / Win7 Compatibility

	Software Activation Issues
	- Software Activation - Resetting your License - Language Options Issue - Installation Freezing etc.

	Jumbled Graphics

	Other Error Messages
	- Fixable by reinstalling fonts - Fixable by deleting .ini files - Fixable by replacing DAO files - VSOCX issue - Win*Writer unable to run reports - Run Time Error 339 - Run Time Error 9 in Searches - Run Time Error 48: loading DLL

	How to Backup Your Charts etc.

	How to Import Your Charts

Vista/Win7 Compatibility:

For those of you with installation cd's or saved download links created prior to September 2007 please contact us first before installing. These installations are not Vista compatible. You will need fresh download links or replacement cd's.

If you have already installed the software please go to c:\program files and delete the Matrix folder.

Then download and run this file: Regdel.exe

Reboot and you can then install from fresh download links or replacement cd's.

Always go with the default installation location on Vista.

Additonal Notes:
The above instrucitons can also be used to reinstall the software.
Be sure that all installation folders are deleted before running regdel and rebooting.
(The correct installation location for Vista and Win7 is "c:\users\'your username'\" etc.)

Be sure to backup your charts first if need to save them!
http://www.astrologysoftware.com/tech/backup.asp